FlowForm Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.flowform.design (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Your web browser.
• IP address.
• Time zone.
• Some cookies installed on your device.

Additionally, as you browse the Site, we collect information about:

• Individual web pages or products you view.
• Websites or search terms that referred you to the Site.
• How you interact with the Site.

We refer to this automatically collected information as “Device Information.”

Technologies Used to Collect Device Information

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
• Log Files: Track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
• Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information, including:

• Your name.
• Billing and shipping addresses.
• Payment information (e.g., PayPal account details).
• Email address.
• Phone number.

We refer to this information as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information collected to:

• Fulfill orders placed through the Site (processing payment, arranging shipping, and providing invoices or order confirmations).
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide information or marketing content related to our products or services, in line with your preferences.

We use Device Information to:

• Screen for potential risk and fraud (especially IP addresses).
• Improve and optimize the Site (e.g., by analyzing customer interactions, tracking marketing success, or generating analytics).

Sharing Your Personal Information

We share your Personal Information with third parties to assist in its processing and use. For example:

• WooCommerce powers our online store. Read their privacy policy here.
• PayPal processes our payments. You can read more about how PayPal handles your data here.
• Google Analytics helps us understand how customers use the Site. Learn more about how Google uses your data here. You can opt out of Google Analytics here.

We may also share your Personal Information:

• To comply with applicable laws or respond to lawful requests (e.g., subpoenas or warrants).
• To protect our rights.

Behavioral Advertising

We may use your Personal Information for targeted advertising or marketing communications. To understand more about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising via the following platforms:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance’s portal.

Do Not Track

We do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to:

• Access the personal information we hold about you.
• Request corrections, updates, or deletions of your personal information.

To exercise these rights, please contact us using the information below.

Additionally, if you are a European resident, note that:

• We process your information to fulfill contracts (e.g., processing orders) or for legitimate business interests.
• Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will maintain your Order Information for our records unless and until you request its deletion.

Minors

The Site is not intended for individuals under the age of 18.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, contact us at:

Email: shop@flowform.design
Address: Margretheholmsvej 16, 6. TV, Copenhagen K, 1432, Denmark